"The ground rule for business in our case is making sure that the client receives a finished market- ready product within the time frame and the budget we had originally discussed. That's our prerogative: deliver on the promise and meet the expectations.

It's business 101, but in development it is often very hard to do that: things go wrong, unexpected issues arise, third parties get involved etc. That's the reason why it's often difficult for development firms to deliver according to the original arrangement."

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